Product guidelines

We take great pride in providing high-quality services with quick turnaround times, but we can only do this if you submit artwork files in accordance with the recommendations below. Your order will almost certainly be delayed and/or cost more if you don’t adhere to these instructions.

If you have any questions please give one of our team a call on 01257 241 222 or email us at [email protected].

File formats

The prices shown are for your artwork to be supplied in a “ready to print” format.

We accept artwork files from various Window and Mac programmes as detailed below. However, for each file/program type please note the format requirements:-

• Adobe Photoshop – minimum 300dpi at full size, CMYK colour profile, flattened, no layers, saved as a .PSD, .EPS or .JPG.
• Adobe PDF – minimum 300dpi at full size, CMYK colour profile, flattened, no layers, saved as a .PDF or .EPS.
• Adobe Illustrator  – include all images used (minimum 300dpi at full size), convert fonts to outlines to avoid font conflict, save as .AI or .EPS.
• Corel Draw – include all images used (minimum 300dpi at full size), text should be converted to curves, files should be saved as .EPS.
• .pdf – press or print optimised, CMYK colour format, embed all fonts to avoid font conflict.
• .jpeg – these should be high resolution images, minimum 300dpi at full size.

Please note: that Word, PowerPoint, and Microsoft Publisher are not graphics or publishing programmes, and you wouldn’t thank us if we tried to convert them because it would be expensive and produce unpredictable results. It is your responsibility to provide us with accurate, print-ready artwork. Since we cannot be held liable for print mistakes or delays where incorrect artwork has been supplied, please carefully review your artwork before sending it to us.

Colours

Our printing equipment is CMYK-based (Cyan, Magenta, Yellow and Black). Any Pantone colour will be automatically converted to CMYK by our rip software. When placing your order, please let a member of our sales team know if there are any specific Pantone references that need to be matched.

Fonts

All fonts should be supplied with artwork in a separate folder, labelled accordingly. Where possible, fonts should be outlined. On occasions text can re-flow so providing a pdf or hard copy of the artwork would be beneficial.

Downloading templates

It is recommended that you download the templates provided for each product. This will assist you in correctly positioning your graphics before uploading them with your order. All templates are available in one of the following file formats: – jpg, psd, ai, and pdf. It is recommended that you download software that will allow you to view the provided templates. Please use a PDF reader if you are not a graphic designer. Click here to get a free version: https://get.adobe.com/uk/reader/

Sending artwork

Max file size: 19 MB. Permitted file types: jpg jpeg jpe png gif pdf svg eps.

Alternative option is to use a third party tool called Artworker if your files exceeds the 19mb limit. Use email [email protected] for the ‘Email to’ when sending your files. Please provide us with your order number if files are sent outside of our services.

Please give one of our team a call if you need any assistance with files types or artwork resolution.