Nationwide.
DELIVERY & RETURNS.
Delivery Rate Information
| Delivery Rate | Delivery Price (ex.VAT) | Delivery Type |
|---|---|---|
| Standard Delivery (Mon-Fr) | £9.99 | 5 – 7 Working Days |
| Pickup Only (Mon-Fr) | FREE | Head Office |
Delivery is available to UK Mainland addresses only.
We make every effort to deliver your order within 5 to 7 working days. All deliveries will be made by courier and must be signed for. Our courier will attempt to deliver to your address and a card will be left if you are not in. Please call the number on the card to make alternative delivery arrangements.
As soon as your order is placed with ourselves, you will receive up to date notifications on when your order will be picked, dispatched and delivered.
We process orders Monday to Friday (Excluding Bank Holidays). Orders placed on a non working day will be dispatched the next available working day.
Please inspect your item(s) upon delivery and refuse any damaged goods. If you are unable to check, please sign for your goods as unchecked and contact us with any issues found at this stage.
Please note: We shall be under no liability for any delay or failure to deliver the products within the estimated timescales. We cannot accept any liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.
Payments
We accept all major credit and debit cards, including Apple & Google Pay services.
| Card Type | Acceptance | Merchant |
|---|---|---|
| MasterCard | Accepted | PayPal / Stripe |
| Visa | Accepted | PayPal / Stripe |
| American Express | Not Accepted | PayPal / Stripe |
| Google Pay* | Accepted | Stripe / Google Pay |
| Apple Pay* | Accepted | Stripe / Apple Pay |
*Apple & Google Pay services are only accessible depending on the device(s) you are using:-
- Google Pay; checkout using Chrome on an Android phone, Tablet, and PC.
- Apple Pay; check out using Safari on the iPhone, iPad, and Mac.
Please note: We do not hold any credit or debit card details on our server! All credit or debit card details are held using a third party merchant account service which include; PayPal; Stripe; Google Pay & Apple Pay. We are not liable if these accounts are effected outside of our services.
Return of Goods
In the unlikely event that you receive faulty or damaged products, please notify us by email within 14 days of receipt of your order at [email protected] or by telephone on: 01257 241 222.
When returning items we advise that proof of delivery is obtained. We cannot accept responsibility for returns lost in transit.
If we are in a position to do so, we shall replace faulty or damaged products. The replacement goods shall be redelivered at our cost. In the event we are unable to replace the products, our total liability shall be limited to refunding you in full for the cost of the products (plus delivery).
View our Terms and Conditions here.
Cancelling your Order
You may only cancel your order in accordance with your rights under the Distance Selling Regulations. To cancel you must call or email us within 2 working days to when the item was purchased, quoting your order number. This will give us time to cancel any print or install within that time and refunds will be credited to the credit/debit card used to place the order.
Our Delivery Partners
